• Innovation. Collaboration. Economic Growth.

    Our region, with a quarter of a million people, boasts an urban hub, notable history and a dedication to excellence. 

  • Diverse. Loyal. Skilled.

    With a dynamic labor force and an abundance of continuing education opportunities the Lynchburg Region provides a strong talent pipeline.  

  • Adventure. Beauty. Ease.

    An outdoor lover's dream, the Lynchburg Region offers vast outdoor wonders in a quiet, beautiful and historic setting.

  • Start. Grow. Thrive.

    Success is simple here. From entrepreneur to industry,
    the Lynchburg Region has resources for you.

Regional Highlights News & Media »

January 30, 2017

Lynchburg Welcomes Convergys, Leader in Global Customer Management

Convergys Corporation, a global leader in customer management, will open a new location in Lynchburg, Virginia later this year. The new site will be located at 2840 Linkhorne Drive and has the potential to add more than 600 new jobs to the community over the next 36 months. It is the company’s first location in Virginia. The company is currently beginning work to build out the facility and will be hiring in summer 2017 for customer service representatives.

"We are thrilled to welcome a new corporate citizen to the Lynchburg community, reinforcing our City’s skilled workforce and strong business community," said Joan F. Foster, Mayor of Lynchburg. "Convergys’ decision demonstrates that Lynchburg is not only a great place to live, work and play but also an excellent place to do business.

"This project represents an important investment in the City of Lynchburg," said H. Michael Lucado, Chair of the Lynchburg Economic Development Authority. "The considerable job creation, in addition to the Convergys’ investment in property redevelopment, will have a tremendous impact on our community for years to come."

“We are excited to join the Lynchburg community,” said Krista M. Boyle, Vice President Corporate Communications at Convergys. “We look forward to sharing hiring and grand opening details in the coming months.”

About Convergys

Who is Convergys?  We were founded almost 30 years ago and are headquartered in Cincinnati, OH.  In the U.S., we are the largest customer service provider and the second largest provider globally.

What does Convergys do?  We have a history of commitment and dedication to excellence in serving many of the largest brands and government agencies to solve problems and answer questions for customers across all interaction channels, such as mobile, text, chat, social, email and interactive voice response.

What does Convergys believe in?  Our mission is to set the standard in our industry through unparalleled care for our clients, customers, and people. Our most important asset is our people – we believe in building careers and nearly 80% of our front line managers are promoted from within.  We uphold our values to Put Customers First, Grow as a Team, Do the Right Thing, and Serve the Community.

Release courtesy of Convergys.com

"Centra has been a long and active supporter of the Alliance for many years. As a current board member of the Alliance and business leader in the region, I understand firsthand the importance they place on retention of talented businesses and people."

E.W. Tibbs

President and CEO, Centra

“Pacific Life is looking forward to launching our new term-life insurance operation in the City of Lynchburg. The diverse and educated workforce of Virginia will allow us to continue providing superior customer service to our policy owners as we expand into new markets.”

Jim Morris

President and CEO, Pacific Life

"It's the colloboration that's most important. We have been able to bring together the community college, a number of buisnesses and the school systems to ensure a highly-trained workforce is available to companies within the region."

Nat Marshall

Chairman, Region 2000 Workforce Development Board

Regional Partners View All »